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Utility Billing Water Payments

Late fees have been waived.

If you received the late notice mailed March 17, the late fees have been reversed on all accounts and will be a credit on your next statement.

Due to the COVID-19 Virus, City Hall remains fully operational, but public access is restricted to personnel only.

Water payments can be made:

  • By credit card or check at the Kiosk located at the Avenue D entrance. Cash payments can be made at the kiosk, however, any change due will be a credit on your account. Payments will be posted to your account immediately. 
  • By phone at 833.257.8346
  • Online at www.cityofkaty.com/ub 
  • Electronically through your bank's bill pay system

The City's water supply is clean and safe to drink.

For all other services, please email the Utility Billing Department at ub@cityofkaty.com or call 281-391-4801.

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