Utility Billing Water Payments
Late fees have been waived.
If you received the late notice mailed March 17, the late fees have been reversed on all accounts and will be a credit on your next statement.
Due to the COVID-19 Virus, City Hall remains fully operational, but public access is restricted to personnel only.
Water payments can be made:
- By credit card or check at the Kiosk located at the Avenue D entrance. Cash payments can be made at the kiosk, however, any change due will be a credit on your account. Payments will be posted to your account immediately.
- By phone at 833.257.8346
- Online at www.cityofkaty.com/ub
- Electronically through your bank's bill pay system
The City's water supply is clean and safe to drink.
For all other services, please email the Utility Billing Department at email@example.com or call 281-391-4801.