Methods of Payment

• Online: As a one-time payment, set up a recurring payment or print a copy of your bill
• Phone: Please call 833.257.8346, available 24/7
• Kiosk: Payments can be made by cash, check or credit card.* The Kiosk is available 24/7 and is located at the Avenue D entrance of Katy City Hall
• Bank Draft: From your bank account on the 16th of each month (bank authorization form)
• Electronic: Payment through your bank’s bill pay system
• By Mail: Check or Money order made payable to City of Katy, PO Box 617, Katy TX, 77492
• In Person: Monday-Friday 8AM - 5PM at Katy City Hall, 901 Avenue C

All meters are read electronically on the 15th and utility bills are mailed on the last day of the month. 

Payment is due to our office on or before the 16th of each month (we do not consider postmark on mailed items). Penalty is assessed on the 17th and a late notice is mailed to all outstanding accounts. This notice serves as a cut-off notice and must be paid by the end of the month to avoid service disconnection and a $50 disconnect/reconnect fee.

GO GREEN - receive your bills via email, send your request to us at ub@cityofkaty.com.

Access your account online to check account balance, print a copy of your bill, view payment and consumption history or make payments.